GoAnywhere Services FAQs

What is GoAnywhere Services™?
GoAnywhere Services is a collection of data transfer services that can be made available to your trading partners (e.g. customers, vendors, internal applications, employees, etc). These services will allow your partners to easily exchange data with your organization using popular file transfer protocols, without the need for proprietary client software.
 
Which platforms can GoAnywhere Services install to?
GoAnywhere Services can be installed onto Windows, Linux, IBM System i (iSeries), IBM System p (AIX), IBM System z (Mainframe), UNIX, HP-UX, Mac OS and Solaris platforms.
 
Can GoAnywhere Services run in a VMware virtual environment?
Yes.  Linoma Software is a partner with VMware. GoAnywhere Services has been tested and verified to run in a VMware virtualized environment. GoAnywhere Services has been awarded the "VMware Ready" logo.
 
Do I need to load any software on my PC?
No. All GoAnywhere Services functions are server-centric. Administration and monitoring for the product can be performed remotely right through your browser.
 
Which protocols does GoAnywhere Services support?
GoAnywhere Services supports the FTP, SFTP (FTP over SSH), SCP, FTPS (FTP over SSL/TLS), HTTPS and AS2 protocol standards.
 
Do my trading partners need any special software to connect to GoAnywhere Services?
No. Your trading partners can use any products or methods they wish to connect to your organization, as long as they use one of the standard protocols (FTP, SFTP, FTPS, HTTPS, AS2) that you have enabled in GoAnywhere Services.
 
Can my trading partners or employees connect through their browser?
Yes. If the HTTP/s service is enabled in GoAnywhere Services, your trading partners and employees can simply connect to your organization through their browser.  Once they provide a valid login, they can then quickly download and upload (if authorized) files through a point-and-click interface.
 
Does GoAnywhere Services's encryption algorithms (ciphers) comply with FIPS 140-2 standards?
Yes. Security Requirements for Cryptographic Modules are formalized in the Federal Information Processing Standard (FIPS publication 140-2), developed by the US National Institute of Standards and Technology (NIST) and Canadian Communication Security Establishment (CSE). GoAnywhere Services provides a FIPS 140-2 Compliance Mode and when enabled, it only permits the use of FIPS 140-2 compliant ciphers (e.g. AES, Triple DES) for encryption processes.

The FIPS 140-2 certified algorithms (ciphers) in GoAnywhere Services are provided by an embedded RSA® security module and apply to all SSH and SSL communications within GoAnywhere Services including SFTP, SCP, FTPS and HTTPS protocols. RSA, a division of EMC, is a trusted provider of security, risk and compliance management solutions for business acceleration. By leveraging RSA’s extensive experience with encryption technology and compliance criteria, GoAnywhere Services is able to satisfy the stringent requirements for FIPS 140-2.

Are audit trails generated by GoAnywhere Services?
Detailed audit information is recorded for all session activity such as user logins, uploads, downloads, deletes, renames, and more. These audit logs can be searched (using a variety of filter criteria), viewed, and also exported to a CSV file for ease of use. A central log (audit trail) is also maintained for global messages (e.g. when Services are started and stopped). The logs can also be streamed to a central SYSLOG server.
 
How well does GoAnywhere Services perform?
GoAnywhere Services has been optimized and bench-tested to satisfy the most-demanding environments.
 
Is the price of GoAnywhere Services based on the number of trading partners?
No. This server-centric solution allows an unlimited number of trading partners to connect to GoAnywhere Services on the system(s) or partition(s) in which GoAnywhere Services is licensed.
   
Do I have to purchase a license for my Disaster Recovery (DR) machine?
No. If you purchase a license of GoAnywhere Services for your production machine, then you can use GoAnywhere Services on your DR machine as long as you pay the annual maintenance fee for this DR machine. The annual maintenance fee is 18% of GoAnywhere Services list price.
 
Is there a free trial available?
Yes. You can download a fully-functional trial of GoAnywhere Services to evaluate its benefits within your own environment.


GoAnywhere Services can be installed onto Windows, Linux, IBM i, AIX (pSeries), UNIX, HP-UX, Mac OS and Solaris platforms.  IBM i is also referred to as System i, iSeries, as400, as/400 and i5.